Maintenance | Social Ordeals
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PREMIER WEBPAGE MAINTENANCE, SECURITY & HOSTING

Protect your website 24/7

ALL-IN-ONE WOO MAINTENANCE, SECURITY & HOSTING

WooCommerce sites have unique requirements when it comes to hosting & security

WP SECURITY UPDATES

Monthly critical updates performed by WP developers

24/7 SECURITY MONITORING

Cutting-edge technology removes malware 24/7

SECURED HOSTING

Servers designed only for WordPress websites

DAILY BACKUPS

Full backup every single day with 1-click restore

SPEED & PERFORMANCE

Faster load times & performance monitoring

SSL CERTIFICATE

Show website visitors your site is safe & secure

GOOGLE CLOUD PARTNER

Our team is proud to be a recommended Google Cloud Partner, as we only use the very best cloud computing services on the web.

 

With 8+ years of Google Cloud experience, our service delivers the most secure Google Cloud experience possible.

FREE WEBSITE SECURITY & PERFORMANCE SCAN

DEDICATED WORDPRESS MAINTENANCE & SUPPORT

Unfortunately, website security is a significant issue. Now that WordPress is the #1
website platform worldwide, hackers are targeting more WordPress sites every day.

 

We understand that you don’t have time to stay up-to-date on the latest WordPress
maintenance issue, core update, or plugin compatibility. That’s our responsibility.

 

Our expert WordPress maintenance & development team have over +10 years of
WordPress experience and deep knowledge of the WP ecosystem, plugins & integrations.

 

We are dedicated to protecting your website long-term. In fact, if your site goes down for
ANY reason (even due to client error), our team will restore it for your business.

WORDPRESS MAINTENANCE FAQ’S

How Does Pricing Work?

Every WordPress website is different and you should only pay for the maintenance that your website needs. That’s why we start with a free comprehensive assessment of your site.

One of our advanced WordPress developers will review the plugins installed, assess potential security issues and run multiple performance tests during our site review.

From there, we create a custom monthly plan for WordPress maintenance, security & hosting that fits your website and business.

What support do you offer?

As part of our WordPress maintenance program, we offer an insurance policy for your website. If the website is hosted and maintained with our team and the site goes down for any reason – including client error – our team will take responsibility and restore it.

You won’t find this type of support on any standard hosting or WordPress maintenance plan.

Customer service is extremely important to our team. As one of our clients, you’ll have a dedicated development coordinator/account manager, so you always have a main point of contact for questions and support.

Does the service include hosting?

Yes, all of our WordPress maintenance packages include secured hosting on servers specifically designed for WordPress.

WordPress sites tend to perform poorly and load slow on most shared hosting environments because of the database. Our servers reside on a specialized WordPress “Only” environment with the newest PHP version and multi-cluster, fast hardware with in-RAM caching and object caching.

We also have performance monitoring to evaluate speed deprecation with detailed reports.

Why are WordPress security updates important?

Because of the popularity of WordPress, it is heavily targeted by hackers. Outdated plugins and software is the No. 1 cause of infection for WordPress sites.

WordPress plugins and themes are similar to software on your computer where updates are released frequently. These updates often include security patches for known vulnerabilities.

If you skip updating the plugins, you can leave your site vulnerable to security breaches and performance issues.

Only a skilled WordPress developer should perform updates on your site, so they can catch and fix plugin compatibility issues or breaks immediately.

We’ve found that performing plugin & theme updates on a monthly basis is the best way to protect your website & keep it optimized for performance.

Why are daily backups important?

Every site on the Internet is vulnerable to hacking regardless of security protocols. If a site does get hacked, all content and design files could be lost if it is not properly backed-up.

We take full back-ups (database and site files) for our clients’ sites on a daily basis to protect their entire site and to ensure nothing gets lost under a worst case scenario.

Do you only maintain WordPress sites?

Yes, our servers are optimized for WordPress. If your site is not a WordPress site, we specialize in WP conversions and are happy to discuss the benefits of converting. If you’re not sure if your website is on WordPress, contact us.

What if my existing site is super slow?

There are a lot of different variables that can cause slow load times and page speed.

As part of our complimentary site review, one of our developers will run different speed tests to diagnose any performance issues.  Based on the site review & performance results, we’ll put together an optimization plan to improve both mobile and desktop scores.

Many of our clients see a boost in page speed when switching from a traditional hosting environments to our servers that are designed for WordPress.

What if my existing site is hacked?

Act quickly as a hacked site left alone could end up getting blacklisted by Google and removed from search indexes. Our team has cleaned up over 250+ hacked websites and our program is the best defense against future hacks.

Contact our team and we can put together a site clean-up plan & discuss how to protect your site against future attacks.

Do you maintain WooCommerce sites?

Yes, our team specializes in WooCommerce development and maintenance and we have over 10 years of WooCommerce experience.

WooCommerce sites have unique requirements when it comes to security, performance, and hosting. WooCommerce is the most customizable & flexible e-commerce solution. One of the advantages of using WooCommerce is that it integrates seamlessly into a WordPress website.

The only downside is that WooCommerce and the associated plugins require monthly maintenance by an experienced PHP developer in order to keep your online store running smoothly.

Do you handle PHP updates?

Yes, as part of our WordPress maintenance & secured hosting plan, we handle all PHP updates and our servers always run on the latest supported version of PHP.

PHP is the programming language that WordPress is built on. Similar to plugins and themes, the PHP code is updated and a new version is released every few months.

Because PHP is a server-level programming language, the update needs to be handled carefully by a WordPress developer.

If your WordPress site is currently running on an outdated version of PHP, we can handle migrating the site safely to the latest PHP version.

What if I need help making edits and adding content to my site?

Our WordPress trainer can arrange a personalized online training session and train you on how to make content edits on your website and take advantage of all the great tools on WordPress. Contact us to learn more.

What if I need other design or development work done on my site?

We have a full team of web designers and web developers and over 14 years of experience in WordPress. Unlike other web design agencies, we consider the whole website in terms of WordPress maintenance, security and long-term performance.

Check out our web design work here and our WP Fixes/Tweaks service.

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We love to share helpful website design tips, new WordPress features & our latest web work